PRIVACY POLICY
Last updated June 2, 2020
Nuveq Sdn. Bhd. (“we” or “us” or “our”) respects the privacy of
our users (“user” or “you”). This Privacy Policy explains how we collect, use,
disclose, and safeguard your information when you visit our mobile application
(the “Application”).
Please read this Privacy Policy
carefully. IF YOU DO NOT AGREE WITH THE
TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.
We reserve the right to make changes to this
Privacy Policy at any time and for any reason.
We will alert you about any changes by updating the “Last updated” date
of this Privacy Policy. You are
encouraged to periodically review this Privacy Policy to stay informed of
updates. You will be deemed to have been made aware of, will be subject to, and
will be deemed to have accepted the changes in any revised Privacy Policy by
your continued use of the Application after the date such revised Privacy
Policy is posted.
This Privacy Policy does not apply to the
third-party online/mobile store from which you install the Application or make
payments, which may also collect and use data about you. We are not responsible for any of the data
collected by any such third party.
We may collect information about you in a
variety of ways. The information we may
collect via the Application depends on the content and materials you use, and
includes:
Demographic and other personally identifiable
information (such as your name, email address and phone number) that you
voluntarily give to us when choosing to register and use the Application.
Information our servers automatically collect
when you access the Application, such as your native actions that are integral
to the Application, as well as other interactions between the Application and
other connected hardware via server log files.
We require
access or permission to track location-based information from your mobile
device, either continuously or while you are using the Application, to provide
location-based services related to the operation of the Application.
We request access or permission to certain
features from your mobile device, including your mobile device’s bluetooth & storage. These are required for the continued use of the
Application for its intended purpose.
Device information such as your mobile device ID
number, model, and manufacturer, version of your operating system, phone
number, country, location, and any other data you choose to provide.
We require to send you push notifications
regarding your account or the Application. Push notifications are required to
update features and function of the application.
We do not collect information about third
parties through this application.
Having accurate information about you permits us
to provide you with a smooth, efficient, and customized experience. Specifically, we may use information
collected about you via the Application to:
1. Assist law enforcement and respond to subpoena.
2. Compile anonymous statistical data and analysis
for use internally or with third parties.
3. Create and manage your account.
4. Deliver targeted advertising, coupons,
newsletters, and other information regarding promotions and the Application to
you.
5. Email you regarding your account or order.
6. Enable user-to-user communications.
7. Fulfill and manage purchases, orders, payments,
and other transactions related to the Application.
8. Generate a personal profile about you to make
future visits to the Application more personalized.
9. Increase the efficiency and operation of the
Application.
10. Monitor and analyze usage and trends to improve
your experience with the Application.
11. Notify you of updates to the Application.
12. Offer new products, services, mobile
applications, and/or recommendations to you.
13. Perform other business activities as needed.
14. Prevent fraudulent transactions, monitor against
theft, and protect against criminal activity.
15. Process payments and refunds.
16. Request feedback and contact you about your use
of the Application.
17. Resolve disputes and troubleshoot problems.
18. Respond to product and customer service
requests.
19. Send you a newsletter.
20. Solicit support for the Application.
We may share information we have collected about
you in certain situations. Your information may be disclosed as follows:
If we believe the release of information about
you is necessary to respond to legal process, to investigate or remedy
potential violations of our policies, or to protect the rights, property, and
safety of others, we may share your information as permitted or required by any
applicable law, rule, or regulation.
This includes exchanging information with other entities for fraud
protection and credit risk reduction.
We may share your information with third parties
that perform services for us or on our behalf, including payment processing,
data analysis, email delivery, hosting services, customer service, and
marketing assistance.
With your consent, or with an opportunity for
you to withdraw consent, we may share your information with third parties for
marketing purposes, as permitted by law.
This Application does not allow interaction with
other users of the Application.
This Application does not allow posting or
sharing to any online service or social media.
This Application is not ad supported and will
not send any advertisements to you other than notifications regarding the
Application and it related services.
We may share your information with our
affiliates, in which case we will require those affiliates to honor this
Privacy Policy. Affiliates include our parent company and any subsidiaries,
joint venture partners or other companies that we control or that are under
common control with us.
We may share your information with our business
partners to offer you certain products, services or promotions.
We may share your information with advertisers
and investors for the purpose of conducting general business analysis. We may
also share your information with such third parties for marketing purposes, as
permitted by law.
If we reorganize or sell all or a portion of our
assets, undergo a merger, or are acquired by another entity, we may transfer
your information to the successor entity.
If we go out of business or enter bankruptcy, your information would be
an asset transferred or acquired by a third party. You acknowledge that such transfers may occur
and that the transferee may decline honor commitments we made in this Privacy
Policy.
We are not responsible for the actions of third
parties with whom you share personal or sensitive data, and we have no
authority to manage or control third-party solicitations. If you no longer wish to receive correspondence,
emails or other communications from third parties, you are responsible for
contacting the third party directly.
The Application may contain links to third-party
websites and applications of interest, including advertisements and external
services, that are not affiliated with us. Once you have used these links to
leave the Application, any information you provide to these third parties is
not covered by this Privacy Policy, and we cannot guarantee the safety and
privacy of your information. Before visiting and providing any information to
any third-party websites, you should inform yourself of the privacy policies
and practices (if any) of the third party responsible for that website, and
should take those steps necessary to, in your discretion, protect the privacy
of your information. We are not responsible for the content or privacy and
security practices and policies of any third parties, including other sites,
services or applications that may be linked to or from the Application.
We use administrative, technical, and physical
security measures to help protect your personal information. While we have taken reasonable steps to
secure the personal information you provide to us, please be aware that despite
our efforts, no security measures are perfect or impenetrable, and no method of
data transmission can be guaranteed against any interception or other type of
misuse. Any information disclosed online
is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete
security if you provide personal information.
We do not knowingly solicit information from or
market to children under the age of 13. If you become aware of any data we have
collected from children under age 13, please contact us using the contact
information provided below.
Most web browsers and some mobile operating
systems [and our mobile applications] include a Do-Not-Track (“DNT”) feature or
setting you can activate to signal your privacy preference not to have data
about your online browsing activities monitored and collected. No uniform technology standard for
recognizing and implementing DNT signals has been finalized. As such, we do not
currently respond to DNT browser signals or any other mechanism that
automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted
that we must follow in the future, we will inform you about that practice in a
revised version of this Privacy Policy.
You may at any time review or change the
information in your account or terminate your account by:
● Updating your account details in the Application
● Contacting the administrator of the system using
the Application
Upon your request to terminate your account, we
will deactivate or delete your account and information from our active
databases. However, some information may be retained in our files to prevent
fraud, troubleshoot problems, assist with any investigations, enforce our Terms
of Use and/or comply with legal requirements.
If you no longer wish to receive correspondence,
emails, or other communications from us, you may opt-out by:
● Allowing your account to expire naturally.
Any emails and push notifications from us will
immediately cease once the account has expired.
If you have questions or comments about this
Privacy Policy, please contact us at:
Nuveq Sdn. Bhd.
58 Jalan Mutiara Barat, Taman Taynton,
56000 Kuala Lumpur, Malaysia.
+603 91310918
+603 91320918
support@nuveq.co